KM
Karen M
1 reviews | Active since Jun 2013
24 Jun 2015, 08:29
Undrinkable coffee, subpar sandwiches
Just bought 2 cups of mega coffee at the 1Stop Wimpy on the N1 just outside of Bloem, and what a disappointment! I opted for the Wimpy coffee, since Wimpy is 'famous' for their great tasting brew. Unfortunately it tasted like muddy water. We also ordered toasted chicken sandwiches which seemed to have been slapped together in a matter of seconds, and definitely not near the usual quality. Since we are travelling on a tight schedule, we expect to receive Wimpy quality, but it seems like the standards are going down. Overall that's R102 down the drain...
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Wimpy's replyOfficial
29 Jun 2015, 11:02Hello KMentz,
Thank you very much for taking the time to report your experience with our Bloemfontein 1 stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Bloemfontein 1 stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Wimpy's reply29 Jun 2015, 11:02
Official
Hello KMentz,
Thank you very much for taking the time to report your experience with our Bloemfontein 1 stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Bloemfontein 1 stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office