1 reviews | Active since May 2016
Unaccomodating Service
<p>On 10 September 2016, we stopped at the Wimpy at the Engen Stop, in Bloemfontein to have breakfast. Wimpy is currently having a Promo : the "Bender Brekkie"-- so we enquired whether the restaurant could remove the bacon and the frankfurter and probably replace it, if possible, with chips or mushrooms, since we are vegetarian. They point blankly refused. The Assistant Manager and the waitress who served table 5 were rather unaccommodating and rude to say the least. I must say that with this kind of service I would definitely reconsider my patronage to Wimpy</p>
Thank you very much for taking the time to report your experience with our Bloemfontein, Engen 1 Stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Bloemfontein, Engen 1 Stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,