1 reviews | Active since Dec 2016
UNACCEPTABLE STANDARD OF FOOD :MESSY FOOD
Dear manager, WIMPY BOULDERS MIDRAND
I am Utterly disappointed with the breakfast i just received. I ordered a streaky bacon breakfast and this is what i got (picture Attached).
A messy run eggs that have made my toast soaking wet. I understand soft eggs were my specifications but the person who handled this food didn’t care at all as the brown packet was also wet from this mess. I order food from you every single day and most of the time i get happy with what i get but today is just not acceptable.
I am lodging this complaint to boycott bad service and unacceptable standard of food as this is what we pay for and i am making you aware of the mistakes that i am completely unhappy with.
Im not expecting anything less than a good standard of food, i don’t think this is what you serve your sit in clients and i also don’t understand why should orders be handled differently just because we are not there to show them to you at the moment. I am not happy at all.
Regards, Dineo
Hi Dineo
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Hi Dineo
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
