Unacceptable service from Wimpy Menlyn

Our company is situated next to the Menlyn Park Shopping Centre and we have been ordering breakfast and lunch from the Menlyn Wimpy for numerous years. <br> However, this year the service and delivery has been exceptionally bad. <br> Our last 3 orders have all been delivered incorrectly and most times we need to send the poor clueless waiter back with our order more than once to try to get the right order. <br> Today our order arrived incorrectly again and we had to send the waiter back for the right order, after which a different waiter came with yet another incorrect order. <br> I contacted the store directly and spoke to Arno, the Manager on duty and he took down my order again, assuring me that we will now receive the right meal and that it will also be free of charge. <br> The waiter then arrived, thankfully with the right order, but did not receive any instruction from the Manager that we do not have to pay for the meal, so we paid for the meal which was finally correct. <br> This service is absolutely unacceptable and it is shocking to think that a simple order has to be sent back twice! We will most certainly not be ordering from this branch again but would rather drive to a further Wimpy branch