Unacceptable "Pull up your shoulders" kind of attitude from Wimpy

I'm very disappointed in the terrible manner in which problems are handled at the Wimpy 1 Stop at the Kroonvaal North Engen fuel station..it's basically just a "pull-up your shoulders" kind of attitude!!

Their network/system for FNB vouchers has been down for almost 8 months now and this basically means they've been "pulling up their shoulders" all this time for numerous other customers as well....unbelievable!!

Why not just take the voucher codes and sort it out later, obtain the rest of our business that way at least??

I obviously then just pulled up my shoulders as well and left...besides the two meals FNB would have paid for us...our bill is usually about R400...so you just lost that transaction as well....to how many other possibly much bigger transactions have you just pulled up your shoulders? And then we want to blame it all on Covid? Unacceptable.