1 reviews | Active since Oct 2011
TOXIC PORK SAUSAGES
<p>My wife and I had a Double Up breakfast at Wimpy Canal Walk Cape Town on Saturday morning - 4 February.</p> <p> </p> <p>Later that afternoon I became violently ill with terrible nausea, vomiting and diarrhea. My wife also had the same breakfast, but didn't eat her pork sausages, so I suspect they were the cause. Being 6 months pregnant, my wife's unborn baby could have been fatally harmed.</p> <p> </p> <p>As a loyal customer of Wimpy this is the first time that something like this has happened. In addition to being very disappointed, I also question the high view I had of your food standards.</p> <p> </p> <p>There were a number of people eating the same breakfast, among them children, and I really hope that it was only my pork sausages that were infected.</p> <p> </p> <p>I would really recommend that the kitchen at this restaurant be retested by the relevant health authorities to make sure that it complies, and this doesn't happen in future.</p>
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,
Thank you for the reply. I have yet to receive an apology from the store in question.
I did first send an email to ********** as per the address on the contact page of your website. Unfortuantely it bounced back because the email address doesn't exist. You may want to rectify that.
Thank you for the reply. I have yet to receive an apology from the store in question.
I did first send an email to ********** as per the address on the contact page of your website. Unfortuantely it bounced back because the email address doesn't exist. You may want to rectify that.
I retract my earlier complaint and confirm that the store did contact me. My humblest apologies. Thank you to Melinda for the efforts to rectify the problem.
Although my symptoms presented exactly the same symptoms as food poisoning - the Dr. confirmed yesterday that it is a viral infection as it has spread to the rest of my family.
I retract my earlier complaint and confirm that the store did contact me. My humblest apologies. Thank you to Melinda for the efforts to rectify the problem.
Although my symptoms presented exactly the same symptoms as food poisoning - the Dr. confirmed yesterday that it is a viral infection as it has spread to the rest of my family.