TL
Topollo L
1 reviews | Active since Dec 2012
29 Jan 2015, 09:44
Took 1hour 20min to Deliver
I placed an order this morning just before 8 am, called twice to check up on my order and both times the lady on the phone said the driver was on his way. but when I called for the 3rd time, she said the driver just arrived in the restaurant and about to bring my order. so meaning she **** before about the drive being on his way. I had to wait for over an 1hour 20min to get the burger and was nothing like the have on their website (Turn up summer, sun-shiney sweet chillie and cheese burger). it was dry not enough sauce chips were cold.
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Wimpy's replyOfficial
29 Jan 2015, 13:48Hello topollol,
Thank you very much for taking the time to report your experience with our Meadowdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Meadowdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply29 Jan 2015, 13:48
Official
Hello topollol,
Thank you very much for taking the time to report your experience with our Meadowdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Meadowdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care