1 reviews | Active since May 2017

26 May 2017, 11:42

THEY ONLY HELP WHITE PEOPLE FIRST

<p>Good day </p> <p> </p> <p>I went to Wimpy in Florida, Roodeport for breakfast when i got there i wasn't welcome, and when i got in it them 10 minutes someone brought a Menu and said they will attend me. A black lady came seat next was not attended as well. I gave her a Menu that i was using because no one came. </p> <p> </p> <p>What i notice the waiters only attend white people reason why i am saying two old couple came before me who were seating in front of me were attended with emmidiate response they took an order they even brought coffee before they haven't attended me. A lady that was seating next to me gave up left and said sh'e's going to Clearwater. Didn't want to go because of traffic so i didn't have a choice.</p> <p> </p> <p>I did check time when i got there it 9:00 but when a waiter came to me it was 9:38. To take my order and i had to go to them as say please can i order after 38 minutes. It bad poor service. And when she came she was not friendly. All the staff need proper training for customer service.</p> <p>They only help white people quicker,</p> <p> </p> <p>Regards,</p> <p>Nduna Mbambo</p>

0
Replies (1)
Wimpy
Wimpy's reply29 May 2017, 14:05
Official

Thank you very much for taking the time to report your experience with our Florida branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.