RM
Robyn M
1 reviews | Active since Nov 2015
04 Dec 2015, 15:29
The worst take away and service ever from Wimpy!
Being a huge fan of Wimpy for so many years, I talked 2 of my colleagues into having Wimpy for lunch today. Myself and a colleague ate at the restaurant. Service was slow and the waitress Olga nowhere to be found throughout the experience.<br> <br> I then ordered a take away for my boss only to get back to the office to find that his \burger"was lacking the other half of the bun. I phoned to complain and was told a replacement would be sent with the driver. 2 hours later"
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Wimpy's replyOfficial
07 Dec 2015, 12:24Hello EPL,
Thank you very much for taking the time to report your experience with our Morning Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Morning Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply07 Dec 2015, 12:24
Official
Hello EPL,
Thank you very much for taking the time to report your experience with our Morning Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Morning Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care