1 reviews | Active since Jan 2018
The worst Hamburger in Cape Town (Wimpy Ottery)
i suffered the worst ,most oil soaked burger i have ever had the displeasure to eat. I wouldnt reccommend feeding their food to even animals. the Crispy stack burger was saturated with oil and grease so badly that the packet it came in disintegrated. I have taken pictures of this and will happily show them to anyone to prove my case. Disgusting .... what is even worse is that i specially asked them to make the bacon and onions as crispy (burnt) as possible... there simply is no other excuse other than they obviously just dont give a damn and want to go home
Hi Bryan
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Hi Bryan
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***