The Waffel and "ice-cream" was awful
<p>I had the chicken and ribs special: I found hair and parts of the brush that was used to marinade the chicken in my food. The food was not bad. I then ordered waffels and "ice-cream" BIGGEST MISTAKE of my life! The waffel tasted like it was made in a microwave, it wasn't fluffy at all! The so called "ice-cream" was soooo watery! Not creamy at all! It tasted like frozen milk! I'm never setting foot here again!!!</p>
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care