The W Is For Woeful
<p>We stopped at a wimpy at the Kranskop 1stop for breakfast & coffee. The service was good & our waitron was polite. We didn't have to wait long for our coffee to arrive, still hot & steamy. Moments later the food arrived & it was downhill from there.</p> <p>The cherry tomatoes were visibly mouldy ehile the bangers smelled as if they'd been fried in very old oil.</p> <p>The person/people who prepared the food have really let the overall service down. I was offered a free breakfast to compensate but I had already lost my appetite.</p> <p>This was all rather disappointing. I may not frequent this particular branch, but I've been a loyal customer of the franchise for years already & this is the first time I've experienced this.</p> <p> </p>
Thank you very much for taking the time to report your experience with our Kranskop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Kranskop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.