1 reviews | Active since Jul 2016

23 Jul 2016, 11:21

Terrible Toast and No Ice Cream

<p>On 22 july we visited wimpy kwagga centre in pretoria. The most terrible service ever. My little one wanted some milkshake, and only after giving the order we were told no ice cream - on a SATURDAY. Then he wanted the dice to play the game; no dices at all. Took some time but concinced him eventually and we ordered toasted cheese. When it arrived it was fatty and not toasted at all. The texture was soggy and just nasty. Wont ever go there again!!!!! After paying almost R 100 bucks for a sandwich that was just terrible.</p>

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Replies (1)
Wimpy
Wimpy's reply25 Jul 2016, 11:07
Official

Thank you very much for taking the time to report your experience with our Quagga Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care