Terrible service, card machines not working.
<p>Arrived at OR Thambo before flying out, had an hour to spare. Stopped at the wimpy for breakfast and the waitress informed me that their card machines are not working - a problem since I don't carry cash. When asked if there are any nearby ATMs the waitress said, "I don't know". She then took the menu and walked off without even acknowledging that I may actually still want breakfast and would have made a plan to get cash. </p> <p> </p> <p>I understand that technology won't always be available but simple etiquette and communication with a little more respect would go a long way. Please train your staff and get rid of the bad apples. </p>
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.