sL
sibusiso L
1 reviews | Active since Apr 2014
01 Nov 2015, 12:07
terrible service and bad food
i was generous and gave this place a Two Star rating instead of a One. the food took too long and not good the eggs are fried on a deep frying pan, the salad and garnish is of a smelling lettuce, the waitress is a trainee and doesn't know her menu. the manager not concern she only could say will fix it next time, she didn't see anything wrong or pretend to be sorry. while talking to me shes on her cell phone..<br> <br> why does wimpy give Jobs to people who don't know customer service.
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Wimpy's replyOfficial
02 Nov 2015, 13:24Hello sllukhele,
Thank you very much for taking the time to report your experience with our Midrand, Boulders mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Midrand, Boulders mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply02 Nov 2015, 13:24
Official
Hello sllukhele,
Thank you very much for taking the time to report your experience with our Midrand, Boulders mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Midrand, Boulders mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care