LC
Linda C
1 reviews | Active since Jan 2016
01 Jan 2016, 09:14
terrible service
Waited 30 minutes to be served. After sitting down asked waiter for drinks when she brought the menus. She never came back to take our food order. We left the seat and while paying the manager was not available to complaint to. Very dissapointed. Being ignored by 2 staff members. The waiter was Tina. She did not even apologies. Last time ever I will visit that establishment.
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Wimpy's replyOfficial
05 Jan 2016, 13:50Hello Lindacoe,
Thank you very much for taking the time to report your experience with our Herm**** branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Herm**** branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply05 Jan 2016, 13:50
Official
Hello Lindacoe,
Thank you very much for taking the time to report your experience with our Herm**** branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Herm**** branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,