1 reviews | Active since Jul 2017

14 Jul 2017, 13:43

Terrible service

<p>We came to Ushaka to the Wimpy...</p> <p>We waited for over 25minutes to get a glass of water, our food also took 25mins to come and it was cold and chips half fried.</p> <p> </p> <p> </p>

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Replies (1)
Wimpy
Wimpy's reply20 Jul 2017, 09:25
Official

Thank you very much for taking the time to report your experience with our Ushaka Marine Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.

Best regards,