Terrible service
<p>My son spilled water over me and our table. The waitress on the next tableignored teh accident and went about her business, even when I asked for her assistance she simply disappeared into teh kitchenand came back waiting by the door for the next customer. our "assigned" waitress finally came with paper towels after I complained loudly in the restaurant </p> <p>The store also advertises the monthly specials and often does not honour those as they'll be missing a minor item on that special, such as cheese sausage. they aren't willing to either remove the special from the table nor do they consider a substitute</p>
Thank you very much for taking the time to report your experience with our Lesotho branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Lesotho branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.