RB
Raquel B

1 reviews | Active since Jun 2016

03 Sept 2016, 10:33

Terrible Service

<p>i phoned Wimpy in Courtney Street this morning as I'm at work and starving. The lady that answered the phone had no telephonic ettique at all and plus they advised that they are unable to deliver as the guy that delivers there food is not at work today. I also order food on a Saturday if i'm at work and never i mean never was my food delivered by a guy, to top it off the lady was extremely rude and i don't even work far from where they are situated. i was going to go fetch the food but after her vulgar attitude i decided not to have Wimpy this morning </p>

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Replies (1)
Wimpy
Wimpy's reply06 Sept 2016, 15:52
Official

Thank you very much for taking the time to report your experience with our George branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care