NR
Ntsoaki R

1 reviews | Active since Apr 2014

09 Aug 2016, 21:29

Terrible service

<p>Yesterday I was at Wimpy in Ficksburg, waited for 5 minutes, then when we were seated waited 10 minutes for the menu then waited more than 30 minutes for the food and the staff just had a terrible attitude all together.</p>

0
Replies (1)
Wimpy
Wimpy's reply10 Aug 2016, 10:26
Official

Good day Ntsoaki

Thank you very much for taking the time to report your experience with our Ficksburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care