Terrible Customer Service Wimpy Table Bay Mall

Good evening,

I was extremely disappointed with the service I received at Wimpy Table Bay Mall today. My son and I arrived just before 17.40pm and we were then told we couldn't sit down. I then enquired if we could have a takeaway option instead, the lady at the front desk was about to assist when the entire back staff started shouting and complaining that they were not about to make anything at that time, the manager took one look at us and told the front desk lady in a rude manner to tell us they are closed.

The doors were open, people were still seated in the establishment.

I have never felt so embarrassed before, it seemed as if I was there begging for food the way my son and I were treated, worse more by the so called manager.

I am truly disappointed in your staff's etiquette. I told the lady at front desk that I was grateful for her assistance, however, I would be laying a complaint against everyone else. You do not treat customers like that, the manager was very rude and I do not know how they got that post without customer service training.