LN
Leandra N
1 reviews | Active since Sept 2009
20 Aug 2015, 08:56
Terrible coffee and leaking cups
yesterday, heading to Paarl we purchased 3 x cups of mega coffee at the Engen garage on the N1. The coffee tasted like dishwater firstly and secondly the all 3 cups leaked. All 3 of us had coffee all over us before we even got a chance to drink the coffee. With every sip we had more coffee on is then in our stomach. MONEY WASTED. We had to throw our coffee away as it was undrinkable.<br> <br> I do expect Wimpy to give me call regarding the terrible coffee and also the fact that their cups messed all over is unacceptable. I do not go that way often, but I want a refund to be used at Wimpy in the Northern suburbs.
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Wimpy's replyOfficial
21 Aug 2015, 10:35Hello Leandra,
Thank you very much for taking the time to report your experience with our N1 Highway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our N1 Highway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply21 Aug 2015, 10:35
Official
Hello Leandra,
Thank you very much for taking the time to report your experience with our N1 Highway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our N1 Highway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care