MM
Mmathabo M
1 reviews | Active since Nov 2016
27 Nov 2016, 13:47
Terrible
<p>Yesterday I went to wimpy highveld mall in witbank with my son and brother. We had to wait 15 minutes to get a waiter and after placing our order she disappeared. We waited for her for like 35 minutes and eventually left without eating . We wasted almost an hour there. I promise to never set my foot in there . That was the worst service I've ever experienced . Just imagine having to watch people eating whilst you're hungry yourself . Worse, even those who came after us they got served before us. mxxm </p>
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Wimpy's replyOfficial
29 Nov 2016, 14:13
Thank you very much for taking the time to report your experience with our High Veld mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care:
Best regards,
Wimpy's reply29 Nov 2016, 14:13
Official
Thank you very much for taking the time to report your experience with our High Veld mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care:
Best regards,