FI
FRANCOIS I
1 reviews | Active since Nov 2012
31 Jan 2015, 07:57
SWAK DIENS
Op Vrydag 30-01-15 het my vrou vir my gewag in Wimpy.Ek het so 13h00 by haar aangesluit.Sy het reeds 'n Smoothy bestel en gekry.Na omtrent 10 min het kelner gevra of ek iets wil drink.Ek het koffie bestel wat ek gekry het.Daar was nie weer 'n kelner wat geva het of ons iets wil eet.Mense wat na ons kom sit het,het hul kos gekry.My vrou het in die tussentyd 'n stukkie plastiek in haar smoothie gekry.Na omtrent 35min het ons opgestaan en geloop.Ek het by bestuurder rapporteer van swak diens en my vrou het plastiek vir hulle gegee.dit het nie gelyk of hulle baie belangstel.<br> <br>
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Wimpy's replyOfficial
03 Feb 2015, 10:17Hello rozelle29,
Thank you very much for taking the time to report your experience with our Langeberg Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Langeberg Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Wimpy's reply03 Feb 2015, 10:17
Official
Hello rozelle29,
Thank you very much for taking the time to report your experience with our Langeberg Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Langeberg Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office