JS
Jill S

1 reviews | Active since Dec 2015

26 Feb 2016, 17:34

Supervicer that does'nt know her job and Hygiene

26/02/2016 at 13:13 went into store to get 2 takeaway meals! When the meals come from the back Tammy was closing the containers the was a dirty cloth on the tray the cloth touched the food I watched her to see what she would do?? I confronted Tammy she then told me I'm lying then she said I must stop complaining as it is a 'sanitized cloth\ nothing will happen to me! Then informed her I'm pregnant and would prefer if she makes me new order she then said something under her breath said the baby won't die and she and her fellow wimpy staff had a lot to say. The principle behind it is that wimpy works with food and hygiene should be a big part why is there dirty clothes laying where people food comes out!!!They wouldn't call the manager bad service from wimpy that is a big franchise "

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Replies (1)
Wimpy
Wimpy's reply29 Feb 2016, 15:28
Official
Hello jill.s,

Thank you very much for taking the time to report your experience with our Fairbridge Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care