Suncoast Wimpy Unhygenic health protocols

Suncoast Wimpy, watch when you order from them. I ordered the chicken platter and double chicken Schnitzel yesterday. Their staff preparing meals do NOT wear mask. Secondly their BITE open food packets to get items out of the bags. So unhygenic. I cancelled my order after seeing this. Spoke to their Senior Manager, no assistance. Tried calling their area manager, no answer. Sent an sms message yesterday also but no reply and response.