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Anesh D
1 reviews | Active since May 2018
03 May 2018, 12:36
Suncoast wimpy
I was very disappointed at the food served at wimpy suncoast. My daughter ordered chicken schnitzel nd the first time it was raw. Uncooked on the inside. Complained to the manager. He apologised nd gave her a second one and that one too was raw. I canning believe that they send out food like that. Thank God my daughter didn't get food poisoning. I will never go.back there again. My worst experience every.
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Wimpy's replyOfficial
03 May 2018, 13:50We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply03 May 2018, 13:50
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,