1 reviews | Active since Apr 2017

11 Apr 2017, 13:30

Suffering non smoker

<p>We at wimpy alberton city and we are more or less 5 tables away from the smoking area but we still smell the smoke and it feels like they have been smoking in the restaurant outside the smoking area. The door is not hinged properly and the smell is unbearable. Do something about it or you will lose customers especially customers with kids. I know l never coming back here.</p>

0
Replies (1)
Wimpy
Wimpy's reply15 Apr 2017, 09:25
Official

Thank you very much for taking the time to report your experience with our Alberton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.