1 reviews | Active since Sept 2015
Sucky service
<p>Wimpy @ Avennues mall Springs suck. Waiting for food! People came in and walked out because they not being served. Other people walked out after they waited 45 minutes for food after they ordered... the waiters just keeps saying food is on the way</p>
Good day Natasha
Thank you very much for taking the time to report your experience with our Springs Avenues branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Good day Natasha
Thank you very much for taking the time to report your experience with our Springs Avenues branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
We did ask to speak to the manager a lady came and I asked her why the food is taking so long seeing that the place is not that busy she just rep**** with sorry but the food is on the way. We waited a whole 55 minutes before we got our food this is unacceptable. A lady and her husband came in and they were showed to a table given menu's and forgot about after 15 minutes they just got up and left. The people that sat at the table opposite of ours got their drinks but no food after 45 minutes they too got up payed for their drinks cancelled the food order and left.
We did ask to speak to the manager a lady came and I asked her why the food is taking so long seeing that the place is not that busy she just rep**** with sorry but the food is on the way. We waited a whole 55 minutes before we got our food this is unacceptable. A lady and her husband came in and they were showed to a table given menu's and forgot about after 15 minutes they just got up and left. The people that sat at the table opposite of ours got their drinks but no food after 45 minutes they too got up payed for their drinks cancelled the food order and left.
