1 reviews | Active since Sept 2012
Stinking service with bad attitude
On the 17th of March 2016 I was at Wimpy (Corner Plantation and Main Reef Street) in Springs with a friend of mine, the waiter was very slow and he never even once came to our table to ask if everything is still ok...just like they do in any other restaurant. I had to wait for him for about 20 minutes for him to take our order for drinks, I had to go to the counter to call him and he eventually came. After finishing our food we still had to wait for the bill as well and the wait was ridiculous. I had to stand up with my plate, go to the counter and ask for a take away bag...he still did not give me and he was talking back at us. When I told him that I'm going to report his bad service he said \I don't care, go ahead.\" My friend asked for a Manager and he said he is the manager. That guy has really ruined the image of Wimpy, it is so unfortunate that the people who ruin the image of a business are never owners but employees. He had such a temper and a bad attitude, it was not the first time I get a slow service from Collins but this was the worst service I have ever received."
Thank you very much for taking the time to report your experience with our Springs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Springs branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
