1 reviews | Active since Dec 2017
Stinking attitude.
On 24 December 2017 went into Lephalale mall wimpy wanted to grab a take away breakfast. Front desk theres this white lady, with headsets on, chewing a gum. Placed my order and requested they exclude bacon as i dont like bacon, rude very bad attitude shes like no its impossible all our meals include bacon and cant be excluded. Ive been buying at Wimpy for a while and they have been excluding bacon on my request but the Lephalale mall Wimpy its something else. The lady was totally unprofessional and rude. I say go for Lephalale mall Wimpy at own risk. The staff there its like they doing you a favour when they serve you.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,