mH
mike H

1 reviews | Active since Dec 2011

14 Feb 2015, 16:47

Still waiting for e-mail/call

I got an sms with a customer care number(139081) and a cell phone message to say someone would contact me well i am still waiting.Being quick to get back to me with a number is great but it might just be a automated function on the care line for all i know.<br> So no.<br> no one has spoken to me<br> So No<br> No one has e-mail me

0
Replies (1)
Wimpy
Wimpy's reply16 Feb 2015, 14:25
Official
Hello mikehd70,

Thank you very much for taking the time to report your experience with our Bloemfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,