Still Waiting For a Response

I took my family for lunch there on Sunday. The cashier messed up and pulled my card from the machine prematurely. This meant the swipe went off my account but did not print on theor machine. The manageress then told me that I had to swipe again and that their bank system would return the funds to my card that evening. Sufficeth to say I'm still waiting and when I called the manageress back she informed me that I would have to go to my bank, print out my bank statement s and then somehow deliver the 'evidence' to them in order for them to consider the refund. Now I work for myself and my time is billed per hour. In order for me to do what they said would cost me thousands in billables. Despite it being their error - I must get my bank statements and I must correct their error. So Wimpy, keep the R154 and shove it, give it to charity, let your staff drink it, I care less. Just realise that my son's weekly visits to any of your stores and my thousands of Rands spent there annually will now go to Burger King.