JL
Janet Leckie-Cuzen

1 reviews | Active since Apr 2012

11 Sept 2015, 10:00

still no feedback!

On the 3rd Aug I sent an email to [Email Removed] after rec no response I contacted hello peter. The response I received from Wimpy was that their Email address was not generating any information and to forward my complaint through to [Email Removed] in order for them to escalate my complaint to the store. This was done on 4th September 2015 together with a copy of my receipts from Wimpy Vaal 1 Stop East. After a full week I would have expected a response!! Clearly either Wimpy Head Office and/or their Branch in question just do not care and have totally NO RESPECT for their customers.

0
Replies (1)
Wimpy
Wimpy's reply14 Sept 2015, 09:33
Official
Hello janet024,

Thank you for the email. We would like to sincerely apologise.
Yolande our Business Consultant will be intouch with you.

Kind Regards,
Wimpy Head Office

Best regards,