DN
Dominique N
1 reviews | Active since Mar 2009
08 Feb 2019, 09:49
*****ing my money, leaving me starving!
Pathetic service from Sandton City. Ordered one Americano and a cheesegriller breakfast. Simple. Waited 40 miniutes for delivery only to receive half my order. Easy to take my money though, and that makes it theft. *****ing money, delivering half a service. Oh and cold hard eggs too. I refuse to eat this junk - I want my refund, which the law entitles me to. Trying to call the manager Ayesha was a waste of my airtime as well, it's so noisy she can't hear me talk at all. Even when I shout she cannot hear a word! so don't bother wasting your airtime, money or time here! Left starving and ****** and nobody cares in the least! REFUND ME!!!
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Replies (1)Wimpy's replyOfficial
08 Feb 2019, 13:59Hi Dominique, we are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
Wimpy's reply08 Feb 2019, 13:59
Official
Hi Dominique, we are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
