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Noma N

1 reviews | Active since Jul 2018

09 Jul 2018, 16:26

STAY AWAY FROM WIMPY MARGATE BEACHFRONT

Wimpy Margate Beachfront has officially put me off all Wimpys. They served us under cooked chicken on two different occasions of which caused food poisoning! my boyfriend ate the wings without realising they were under cooked because they were drenched in sauce, on the second time it was a chicken salad and the chicken breast was raw on the inside. They took over 35 mins to bring our drinks and when they came the coffee was cold and after being returned to be warmed up it came back cold again!

I asked for the manager who then tried to avoid me until i caused a scene and after she came out she wasn't helpful at all.

Terrible food! Terrible service! Terrible management!

0
Replies (1)
Wimpy
Wimpy's reply12 Jul 2018, 10:32
Official

Hi Noma

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***