TT
Takalani T
1 reviews | Active since Nov 2015
14 Apr 2018, 16:22
Standard has really dropped
Wimpy Maponya is very filthy. The standard of Witham really dropped. Ordered 1/4 chicken and calamari, the chicken was offish and the calamari too crispy and salty. The chips were also not nice. The manager comes and tells me that there is nothing wrong with the chicken and that they will try to make it better the next time we go there, as if we would go back there. Ended up paying for a meal I didn't eat.
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Takalani T's updateReviewer Update
17 Apr 2018, 17:33So you guys resolved this case without actually communicating with me, pathetic!
TT
Takalani T's update17 Apr 2018, 17:33
Reviewer Update
So you guys resolved this case without actually communicating with me, pathetic!
Wimpy's replyOfficial
20 Apr 2018, 16:51We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. We will follow up with our team to look into this matter further. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply20 Apr 2018, 16:51
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. We will follow up with our team to look into this matter further. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,