RO
Roxy O

1 reviews | Active since Oct 2020

28 Feb 2022, 20:43

Staff attitude

On 27 February, at approximately 18h00 we passed the Wilge Plaza on our way back from Durban to Johannesburg and stopped at the Engen Vaal 1 Stop for coffee at the Wimpy. We greeted the cashier, Lisbet, placed our order and requested a QR CODE slip. No smile, no greeting , no acknowledgement from her. She gave us a normal slip. When we told her that we requested a QR code slip, she totally ignored us. We asked to see the manager. She was busy chatting to a staff member and only because we were staring at her, did she bother to get up to assist us. Lisbet had already explained to her what we wanted. No greeting, acknowledgement, nor an apology was given by the manager. After she printed the slip, she just asked "is this what you wanted" The issue is not about the slip, it's about the disinterest, lack of service and disrespectful attitude from both the manager and Lisbet

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