MvW
Mia-Sche van Wyk
1 reviews | Active since Jul 2011
08 Jun 2015, 19:04
So Happy - Keep it up
After having a 2nd bad experience at Spur on Sunday 07.06.2015, we went to Wimpy to enjoy a breakfast. And was it enjoyable!!!! Our waiter was so friendly and sweet, thank you Johannes, the food was divine, thank you Kitchen Staff, and besides all this, they really went above and beyond. My mother-in-law and I wanted to share a breakfast, and so asked for an extra plate. The staff actually plated 2 separate plates for us. Picture perfect!!! They even cut the sausage we substituted for the bacon in half for us. Talk about service!!!! Besides accommodating our request, they went the extra mile by giving us each a perfect breakfast on separate plates and smiling all the way. The lady who helped us at the till was also so friendly and full of smiles, so nice! I hope all the staff will be told of their outstanding work, that they are really appreciated (there will always be grumpy sour people) and that they must ALWAYS stay this way, it was such a lovely experience. Thank You Wimpy Staff
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Wimpy's replyOfficial
10 Jun 2015, 09:43Hello Sché-D,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Springsgate branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Springsgate branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply10 Jun 2015, 09:43
Official
Hello Sché-D,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Springsgate branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Springsgate branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded in the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,