1 reviews | Active since Feb 2018
Smoking tables outside near kids play area.
All 5 wooden tables outside near kids area taken. We were seated at the second closest table to the play station outside(close to street area). All surrounding tables were allowed to smoke at their tables. Smoking tables within 5 to 6 meters from kids play area! Unbelievable! This ought to be investigated, especially in regard to the applicable legislation. What a unpleasant experience, don’t know if we had more smoke than food.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***