kG
kyle G
1 reviews | Active since May 2012
07 Sept 2019, 10:03
Slow service, poor presentation and low quality
Must be the worst wimpy experiance ever.my kids both wanted the chicken stripes because of its presentation of the chips formed in a sun shape. Well everything was just blotched in a heap and even they stared at it like ***. I had a mushroom stack another disappointment. It was much smaller than my wife's cheese burger and there was a spot of mustard mayo. The service was extremely slow and the mall is empty. Definitely can't recommend this place and dount I'd ever come back to this resturant.
I can only admit that the glass of water and the condiments were good as with any other wimpy.
Helpful (0)
Replies (2)0
Replies (2)Wimpy's replyOfficial
11 Sept 2019, 11:01Hi Kyle
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team. Please confirm if it was the East Rand Mall branch at Entrance 1 or 3 so we can assist.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,The Wimpy TeamCustomer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team. Please confirm if it was the East Rand Mall branch at Entrance 1 or 3 so we can assist.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,The Wimpy TeamCustomer Care Line: ***
Wimpy's reply11 Sept 2019, 11:01
Official
Hi Kyle
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team. Please confirm if it was the East Rand Mall branch at Entrance 1 or 3 so we can assist.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,The Wimpy TeamCustomer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team. Please confirm if it was the East Rand Mall branch at Entrance 1 or 3 so we can assist.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,The Wimpy TeamCustomer Care Line: ***
kG
kyle G's updateReviewer Update
12 Sept 2019, 16:30it is the one across from fournos bakery and Krispy Kreme. Next to panarottis. As far I know it's the only one in eastrand mall
kG
kyle G's update12 Sept 2019, 16:30
Reviewer Update
it is the one across from fournos bakery and Krispy Kreme. Next to panarottis. As far I know it's the only one in eastrand mall
