EE
Eugene E
1 reviews | Active since Mar 2009
25 Nov 2023, 11:26
Slow Service as Usual
We sat waiting for a waiter for twenty minutes at the New Redruth franchise. Unfortunately, this happens almost every time we visit this franchise, which is why we usually do not come here. When is Wimpy head office going to fix this problem? There are a number of similar online complaints about the same franchise dating back a few years.
Finally, a waitress came and looked elsewhere when I was placing our order. A few seconds later, someone asks if we have been helped. It seems the left hand does not know what the right hand is doing.
I tried to complain on the Wimpy website but the mail form is not working. Why not?
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Eugene E's updateReviewer Update
25 Nov 2023, 12:00After nearly an hour, we finally received our order of a cappuccino and a milkshake. Almost aj entire hour to make just those. While we were waiting, one of the waiters came to us to say he was "lost" and asked of the plate of food he was holding had been ordered by us. We said no. Then the waitress took a huge tip that she awarded herself instead of bringing us change. Ridiculous.
EE
Eugene E's update25 Nov 2023, 12:00
Reviewer Update
After nearly an hour, we finally received our order of a cappuccino and a milkshake. Almost aj entire hour to make just those. While we were waiting, one of the waiters came to us to say he was "lost" and asked of the plate of food he was holding had been ordered by us. We said no. Then the waitress took a huge tip that she awarded herself instead of bringing us change. Ridiculous.