SG
Sanjeev G

1 reviews | Active since Jan 2014

25 Sept 2015, 15:24

Slow Service and Cold Food

I went in for Breakfast yesterday morning 24 September with the family to Wimpy Oribi Plaza (Port Shepstone).<br> We had to wait over 45 minutes for the most amazing \Cold"breakfast we ever had both families on either side were complaining about Service. When the food came the eggs were extremely cold steak was from the kids menu smaller then my 3 year old's portion bacon I just looked at. The last time I visited this Wimpy was 10 years ago"

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Replies (1)
Wimpy
Wimpy's reply29 Sept 2015, 12:11
Official
Hello Sanjeev113,

Thank you very much for taking the time to report your experience with our Port Shepstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care