NS
Nomfundo S
1 reviews | Active since Nov 2013
25 Jun 2015, 13:29
slow service
We (14 of us) came for breakfast and received no welcome, the service was very slow, our tea was cold, the food took a long tim as well and was also cold. An egg was missing from our order. We recommend that the whole staff check on their customers to ensure customer satisfaction and that quicken the time they take to serve customers.
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Wimpy's replyOfficial
29 Jun 2015, 11:17Hello Nomfundo5,
Thank you very much for taking the time to report your experience with our Northcoast 1 stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Northcoast 1 stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Wimpy's reply29 Jun 2015, 11:17
Official
Hello Nomfundo5,
Thank you very much for taking the time to report your experience with our Northcoast 1 stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Northcoast 1 stop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office