Slow and non caring service

I understand that they were busy as it was when all the December holiday traffic was coming through but does not excuse bad attitudes and unfriendly service. I had ordered 2 coffees and 2 cheese and tomato sandwiches. It took them almost 45 minutes to deliver on the sandwiches. That is ridiculoous seeing as they were very small orders. Wimpy is renowned for speedy service and this is totally unnacceptable as it also delayed our already long voyage to Johannesburg from Cape Town. In addition, Emelia is a terrible employee and should not be representing a large company that is Wimpy. I noticed that a lot of people were standing around waiting for their orders (Who had also been waiting a very long time) and she was working the take away counter. When us as customers asked where our orders were, she just ignored us completely and went along her very depressive way and did not seem to care that we were all waiting so long. At least tell us that orders are delayed. Don't just ignore the customer! I noticed the manager was walking around, but did nothing to assist or help the slow service. Terrible experience!