1 reviews | Active since Nov 2016
Short staff!
<p>Very disapppointed in my fav Wimpy! :-(</p> <p>There were only two waiters and we had to wait for service. You could see them trying their best but shortage of hands made it impossible. Some people left because they had to wait so long. Even the manager pitched it. When our food arrived eventually, it was cold! The cheese on my Cheeseburger was horrible & NOT what they usually serve. What's going on?!</p>
Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,