1 reviews | Active since Feb 2016
Shocking! Hamburger buns out of stock.
Coming to the Newcastle Amajuba Mall Wimpy was a shocking experience on 4 October 2017. When the kiddies milkshakes and cream soda floats arrived at the table there was no marschmallows or decor as advertised on menu....they were out of stock. When 2 adult milkshakes arrived it was so watery we had to send it back. When the hamburgers arrived they had no hamburger buns it was put on on a ham roll bun. Out of stock. Fish arrived with out any of the sauces on the menu. Unacceptable. This for a prime fracsies is unacceptable. Shocking!
Thank you very much for taking the time to report your experience with our Majuba Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Majuba Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.