Shocking
<p>I stopped at Wimpy douglousdale round 18:00 last night, to purchase a Cheesburger, chips, and a coffee milkshake.</p> <p> </p> <p>The Chips were ice cold</p> <p>The Burger Bun was so stale, that it was falling apart</p> <p>The patty was so dry, it tasted like rubber</p> <p> </p> <p>I thought WOW what awesome service, as i recieved my take away minutes after i ordered...</p> <p> </p> <p>Wonder why????</p> <p> </p> <p>FURIOUS CUSTOMER!</p>
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Wimpy's replyOfficial
11 Jul 2017, 15:17Thank you very much for taking the time to report your experience with our Douglasdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,
Wimpy's reply11 Jul 2017, 15:17
Official
Thank you very much for taking the time to report your experience with our Douglasdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,