ML
Mavis L

1 reviews | Active since Nov 2010

10 Jan 2016, 12:54

Serving food on dirty plates

We ordered 3 meals & when we started eating, we noticed the plates were filthy. You could literally feel past food with your finger. It was disgusting to see even Brown marks on the white plate

0
Replies (1)
Wimpy
Wimpy's reply11 Jan 2016, 12:53
Official
Hello kamohelo83,

Thank you very much for taking the time to report your experience with our Gateway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care