HS
Hanli S
1 reviews | Active since Nov 2015
19 Nov 2015, 11:42
Service Very Slow
We waited for over 40 minutes for our order and once it came on of the orders was wrong, after that we ordered drinks that took another 15 minutes, when we asked how long it's going to take the waiter kept on saying I don't know we busy in a very rude tone of voice, this is the second time we went to this Wimpy and the same story the first time as well.
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Wimpy's replyOfficial
20 Nov 2015, 10:20Hello Kobussie,
Thank you very much for taking the time to report your experience with our Hyperama branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Hyperama branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply20 Nov 2015, 10:20
Official
Hello Kobussie,
Thank you very much for taking the time to report your experience with our Hyperama branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Hyperama branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,